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Lean Production and Quality Management · CAPE Management of Business Unit 2

36 past-paper questions on Lean Production and Quality Management, part of Module 1: Production and Operations Management, from every CAPE Management of Business Unit 2 paper on Quelpr.

Practise Lean Production and Quality Management
  1. 3(b)2 marks· CAPE Management of Business Unit 2 · 2006 · Paper 1State ONE way in which outsourcing components can improve product quality.
  2. 5(a)(i)1 mark· CAPE Management of Business Unit 2 · 2006 · Paper 1Identify the dimension of product quality that describes Joe's concern.
  3. 5(a)(ii)1 mark· CAPE Management of Business Unit 2 · 2006 · Paper 1Identify the dimension of product quality that describes Trevor's concern.
  4. 5(b)2 marks· CAPE Management of Business Unit 2 · 2006 · Paper 1Outline ONE way in which customers can influence the quality of the speakers that Joe and Trevor produce.
  5. 2(a)6 marks· CAPE Management of Business Unit 2 · 2006 · Paper 2Distinguish between Productivity and Total Quality Management (TQM) with the aid of an example, and briefly explain how they are related.
  6. 1(a)6 marks· CAPE Management of Business Unit 2 · 2007 · Paper 2Define the quality dimension 'Features' and explain how it will influence the design and production of the blender.
  7. 1(b)6 marks· CAPE Management of Business Unit 2 · 2007 · Paper 2Define the quality dimension 'Reliability' and explain how it will influence the design and production of the blender.
  8. 1(c)6 marks· CAPE Management of Business Unit 2 · 2007 · Paper 2Define the quality dimension 'Durability' and explain how it will influence the design and production of the blender.
  9. 1(d)7 marks· CAPE Management of Business Unit 2 · 2007 · Paper 2Define the quality dimension 'Serviceability' and explain how it will influence the design and production of the blender.
  10. 2(a)4 marks· CAPE Management of Business Unit 2 · 2008 · Paper 2Define the concept 'customer' as it relates to TQM and outline ONE way in which this concept can be useful at PROSUCO.
  11. 2(b)12 marks· CAPE Management of Business Unit 2 · 2008 · Paper 2Discuss FOUR common TQM techniques that PROSUCO can use to enhance its competitiveness in the international sugar market.
  12. 2(c)9 marks· CAPE Management of Business Unit 2 · 2008 · Paper 2Discuss THREE ways in which poor quality can affect PROSUCO.
  13. 1(a)(i)3 marks· CAPE Management of Business Unit 2 · 2009 · Paper 2Explain what is meant by 'Total Quality Management'.
  14. 1(a)(ii)16 marks· CAPE Management of Business Unit 2 · 2009 · Paper 2Discuss ONE implication of Total Quality Management for EACH of the following: Employees, Product/process design, Customers, Suppliers.
  15. 1(b)6 marks· CAPE Management of Business Unit 2 · 2009 · Paper 2Outline THREE circumstances under which Total Quality Management programmes may fail to achieve overall organizational objectives.
  16. 1(a)14 marks· CAPE Management of Business Unit 2 · 2010 · Paper 2Define the term 'Just-in-Time (JIT) operations' and discuss three elements of approach to quality used by JIT systems.
  17. 1(a)(i)2 marks· CAPE Management of Business Unit 2 · 2011 · Paper 2Define the term 'Total Quality Management' (TQM).
  18. 1(a)(ii)16 marks· CAPE Management of Business Unit 2 · 2011 · Paper 2Discuss THREE potential benefits and ONE potential drawback that Lloyd Electronics Ltd. may experience from implementing the TQM approach in its business.
  19. 1(b)(i)5 marks· CAPE Management of Business Unit 2 · 2011 · Paper 2State TWO features of 'Just-in-Time operations' and explain how it is related to TQM.
  20. 1(a)4 marks· CAPE Management of Business Unit 2 · 2011 (Specimen) · Paper 2Define the concept of 'customer' as it relates to TQM and state TWO ways in which this concept can be used at Bucky.
  21. 1(b)12 marks· CAPE Management of Business Unit 2 · 2011 (Specimen) · Paper 2Discuss FOUR common TQM techniques that Bucky can use to enhance its competitiveness in the international sugar market.
  22. 1(c)9 marks· CAPE Management of Business Unit 2 · 2011 (Specimen) · Paper 2Discuss THREE ways in which poor quality can affect Bucky.
  23. 2(a)(i)2 marks· CAPE Management of Business Unit 2 · 2012 · Paper 2Define the concept of 'customer' as it relates to Total Quality Management (TQM).
  24. 2(a)(ii)2 marks· CAPE Management of Business Unit 2 · 2012 · Paper 2State TWO ways in which TQM is important in business.
  25. 2(b)9 marks· CAPE Management of Business Unit 2 · 2012 · Paper 2Describe THREE TQM techniques used by businesses to enhance competitiveness in the market.
  26. 1(a)4 marks· CAPE Management of Business Unit 2 · 2013 · Paper 2Distinguish between 'quality control' and 'quality assurance'.
  27. 1(b)12 marks· CAPE Management of Business Unit 2 · 2013 · Paper 2Discuss THREE ways in which poor quality can affect the performance of BKJ.
  28. 1(c)9 marks· CAPE Management of Business Unit 2 · 2013 · Paper 2Outline THREE techniques that BKJ can use to improve quality in its organization.
  29. 2(a)(ii)4 marks· CAPE Management of Business Unit 2 · 2014 · Paper 2Outline TWO ways in which outsourcing can improve the quality of products.
  30. 2(a)4 marks· CAPE Management of Business Unit 2 · 2015 · Paper 2Distinguish between 'quality control' and 'quality assurance'.
  31. 2(b)9 marks· CAPE Management of Business Unit 2 · 2015 · Paper 2Explain THREE ways in which Quality Homes can benefit from ISO certification.
  32. 2(c)12 marks· CAPE Management of Business Unit 2 · 2015 · Paper 2Discuss THREE dimensions of quality with which Quality Homes must comply in order to make the claim that it has produced superior buildings.
  33. 1(b)9 marks· CAPE Management of Business Unit 2 · 2018 · Paper 2Identify THREE quality assurance strategies and explain how Tech Plus could use EACH of these strategies to improve the quality of its services.
  34. 1(b)(i)3 marks· CAPE Management of Business Unit 2 · 2021 · Paper 2Explain how WFM can adopt quality assurance to develop the quality of their products.
  35. 1(b)(ii)3 marks· CAPE Management of Business Unit 2 · 2021 · Paper 2Explain how WFM can adopt quality control to develop the quality of their products.
  36. 1(b)(iii)3 marks· CAPE Management of Business Unit 2 · 2021 · Paper 2Explain how WFM can adopt total quality management to develop the quality of their products.

Related topics in Module 1: Production and Operations Management