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6 marksLean Production and Quality Management

CAPE Management of Business Unit 2 · 2007 · Paper 2 · Question 1(a)

Everyday Electronics, a Caribbean consumer products manufacturer, is designing a new blender.

Define the quality dimension 'Features' and explain how it will influence the design and production of the blender.

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Other parts of this question

  1. 1(b)Define the quality dimension 'Reliability' and explain how it will influence the design and production of the blender.[6 marks]
  2. 1(c)Define the quality dimension 'Durability' and explain how it will influence the design and production of the blender.[6 marks]
  3. 1(d)Define the quality dimension 'Serviceability' and explain how it will influence the design and production of the blender.[7 marks]

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