Quelpr
12 marksLean Production and Quality Management

CAPE Management of Business Unit 2 · 2011 (Specimen) · Paper 2 · Question 1(b)

Discuss FOUR common TQM techniques that Bucky can use to enhance its competitiveness in the international sugar market.

The mark scheme is shown once you've answered.

Practise this question

Other parts of this question

  1. 1(a)Define the concept of 'customer' as it relates to TQM and state TWO ways in which this concept can be used at Bucky.[4 marks]
  2. 1(c)Discuss THREE ways in which poor quality can affect Bucky.[9 marks]

More practice: the rest of this paper · more Lean Production and Quality Management questions · all CAPE Management of Business Unit 2 past papers