Theory and Application of Motivation · CAPE Management of Business Unit 1

12 past-paper questions on Theory and Application of Motivation, part of Module 2: The Management of People, from every CAPE Management of Business Unit 1 paper on Quelpr.

1. 74 marks· CAPE Management of Business Unit 1 · 2001 · Paper 1Explain TWO non-financial motivation techniques that could be utilized by a garment manufacturing firm to motivate its employees.
2. 8(a)2 marks· CAPE Management of Business Unit 1 · 2002 · Paper 1Distinguish between "hygiene" and "motivating" factors in Herzberg's theory of motivation. Why is the distinction important?
3. 8(a)1 mark· CAPE Management of Business Unit 1 · 2005 · Paper 1Define "self-actualization" as used by Maslow.
4. 8(b)2 marks· CAPE Management of Business Unit 1 · 2005 · Paper 1State TWO conditions in Ms Success' job that may prevent her from reaching a point of "self-actualization".
5. 3(a)10 marks· CAPE Management of Business Unit 1 · 2011 · Paper 2Outline the TWO factors identified by Herzberg in his theory, giving TWO examples of EACH.
6. 3(b)8 marks· CAPE Management of Business Unit 1 · 2011 · Paper 2Explain how the TWO factors identified in (a) lead to job satisfaction OR dissatisfaction in an organization.
7. 3(c)7 marks· CAPE Management of Business Unit 1 · 2011 · Paper 2Outline a three-step approach, based on Herzberg's Two Factor Theory, which you, as a Human Resource Manager, would adopt in order to enhance job satisfaction in your organization.
8. 3(a)15 marks· CAPE Management of Business Unit 1 · 2013 · Paper 2Identify FIVE main levels of Maslow's Hierarchy of Needs and explain how EACH level operates.
9. 3(b)10 marks· CAPE Management of Business Unit 1 · 2013 · Paper 2Outline ONE action that managers can take to motivate workers at EACH level of the hierarchy.
10. 4(b)9 marks· CAPE Management of Business Unit 1 · 2014 · Paper 2Explain ONE way in which an organization can use compensation to satisfy employees' needs at EACH level: (i) Security, (ii) Physiological, and (iii) Belongingness and Love.
11. 2(a)4 marks· CAPE Management of Business Unit 1 · 2017 · Paper 2Outline two differences between Herzberg's hygiene theory and Maslow's hierarchy of needs theory.
12. 2(a)(ii)2 marks· CAPE Management of Business Unit 1 · 2021 · Paper 2Outline ONE way in which Motivation could help President King to increase student numbers.