Causes of Conflict and Conflict Management · CAPE Management of Business Unit 1

6 past-paper questions on Causes of Conflict and Conflict Management, part of Module 2: The Management of People, from every CAPE Management of Business Unit 1 paper on Quelpr.

1. 8(b)2 marks· CAPE Management of Business Unit 1 · 2001 · Paper 1Explain briefly TWO major strategies a manager could use to resolve organizational conflict.
2. 74 marks· CAPE Management of Business Unit 1 · 2005 · Paper 1Identify and explain TWO ways, other than strike action, that the workers can use to bring pressure to bear on management.
3. 3(c)10 marks· CAPE Management of Business Unit 1 · 2008 · Paper 2Identify TWO possible causes of conflict among workers and discuss TWO ways to manage the conflict.
4. 4(a)(ii)2 marks· CAPE Management of Business Unit 1 · 2012 · Paper 2Define the term 'Conflict'.
5. 4(d)9 marks· CAPE Management of Business Unit 1 · 2012 · Paper 2Discuss TWO strategies that a manager may employ to manage conflict in an organization.
6. 3(b)9 marks· CAPE Management of Business Unit 1 · 2014 · Paper 2Explain THREE reasons why conflict may have arisen in the production department at Flamingo Fashion Enterprise.