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Communication in Business · CAPE Management of Business Unit 1

17 past-paper questions on Communication in Business, part of Module 2: The Management of People, from every CAPE Management of Business Unit 1 paper on Quelpr.

Practise Communication in Business
  1. 92 marks· CAPE Management of Business Unit 1 · 2001 · Paper 1Suggest TWO barriers that might hinder or impede an insurance sales person's efforts to communicate with a prospective client.
  2. 9(b)1 mark· CAPE Management of Business Unit 1 · 2002 · Paper 1List ONE possible effect of poor communication in an organization.
  3. 3(a)9 marks· CAPE Management of Business Unit 1 · 2006 · Paper 2Discuss three principal barriers to good communication in an organization.
  4. 3(b)6 marks· CAPE Management of Business Unit 1 · 2006 · Paper 2Explain one way in which each barrier discussed in (a) might be overcome.
  5. 3(c)(i)4 marks· CAPE Management of Business Unit 1 · 2006 · Paper 2Describe two important features of the Formal Communication Network.
  6. 3(c)(ii)4 marks· CAPE Management of Business Unit 1 · 2006 · Paper 2Describe two important features of the Informal Communication Network.
  7. 3(d)2 marks· CAPE Management of Business Unit 1 · 2006 · Paper 2Outline two advantages of face-to-face communication over written communication.
  8. 3(a)17 marks· CAPE Management of Business Unit 1 · 2007 · Paper 2Using examples from organizations that you have studied, evaluate FOUR major methods of communication that exist between management and staff.
  9. 3(b)8 marks· CAPE Management of Business Unit 1 · 2007 · Paper 2Suggest FOUR major causes of poor communication between management and staff.
  10. 4(a)2 marks· CAPE Management of Business Unit 1 · 2011 · Paper 2Define the term 'communication'.
  11. 4(b)15 marks· CAPE Management of Business Unit 1 · 2011 · Paper 2Discuss THREE possible barriers to effective communication at Jewellery Plus and outline ONE way in which EACH barrier discussed may be overcome.
  12. 4(c)(i)4 marks· CAPE Management of Business Unit 1 · 2011 · Paper 2Outline TWO features of a formal communication network.
  13. 4(c)(ii)4 marks· CAPE Management of Business Unit 1 · 2011 · Paper 2Outline TWO features of an informal communication network.
  14. 4(a)4 marks· CAPE Management of Business Unit 1 · 2016 · Paper 2Outline TWO advantages to Eco Bank Ltd of using video conferencing to conduct its monthly meetings.
  15. 4(b)9 marks· CAPE Management of Business Unit 1 · 2016 · Paper 2Explain THREE benefits of effective communication to Eco Bank Ltd.
  16. 4(c)12 marks· CAPE Management of Business Unit 1 · 2016 · Paper 2Discuss THREE possible problems associated with the use of informal channels of communication at Eco Bank Ltd.
  17. 2(c)12 marks· CAPE Management of Business Unit 1 · 2017 · Paper 2Discuss three ways in which each of the following communication strategies can improve interpersonal relationships: - Providing feedback - Effective listening - Maintaining eye contact

Related topics in Module 2: The Management of People