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4 marksCommunication in Business

CAPE Management of Business Unit 1 · 2016 · Paper 2 · Question 4(a)

Eco Bank Ltd uses video conferencing for monthly meetings across nine international branches to address rumors about management changes and staff discontent regarding communication.

Outline TWO advantages to Eco Bank Ltd of using video conferencing to conduct its monthly meetings.

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Other parts of this question

  1. 4(b)Explain THREE benefits of effective communication to Eco Bank Ltd.[9 marks]
  2. 4(c)Discuss THREE possible problems associated with the use of informal channels of communication at Eco Bank Ltd.[12 marks]

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