4 marksCommunication in Business

CAPE Management of Business Unit 1 · 2011 · Paper 2 · Question 4(c)(i)

Outline TWO features of a formal communication network.

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4(a)Define the term 'communication'.[2 marks]
4(b)Discuss THREE possible barriers to effective communication at Jewellery Plus and outline ONE way in which EACH barrier discussed may be overcome.[15 marks]
4(c)(ii)Outline TWO features of an informal communication network.[4 marks]

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