Quelpr

Other parts of this question

  1. 2(a)Identify FOUR potential sources of conflict within the workplace.[4 marks]
  2. 2(b)List FOUR actions that employees may take to gain the upper hand during periods of conflict.[4 marks]
  3. 2(c)(ii)Mediation[2 marks]
  4. 2(c)(iii)Arbitration[2 marks]
  5. 2(d)Explain TWO strategies that may be adopted by management to build good relationships between management and staff in the workplace.[6 marks]

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