CSEC Social Studies · January 2008 · Paper 2 · Question 8

Modern technology and the consumer in commercial banking.

Prepare an address to consumers on 'Modern Technology and the Consumer': identify TWO products of modern technology introduced by commercial banks; state TWO types of business for which customers use these products; describe ONE benefit of using these products; give THREE reasons why some customers may be unwilling to use these products; and suggest ONE way commercial banks may encourage customers to use these products, explaining why the suggested way will be effective.