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  1. 4(b)List three characteristics of a well-engineered software product.[3 marks]
  2. 4(c)Differentiate between functional and nonfunctional requirements, giving one example of each.[4 marks]
  3. 4(d)Explain two types of tests conducted during the software testing phase, other than white-box and black-box testing.[4 marks]
  4. 4(e)Draw an entity-relationship (ER) diagram representing the described scenario, defining all relationships and cardinalities in both directions using standard ER…[12 marks]

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