CSEC French · May/June 2015 · Paper 2 · Question 5

Complete the dialogue (80–100 words in French) between M. Lepic and the receptionist as the Lepic family arrives at their hotel, addressing: (i) greeting and confirmation of reservation; (ii) room choice; (iii) complaint about the offered room; (iv) dissatisfaction with hotel and surroundings; (v) client's demand.