CAPE Entrepreneurship Unit 1 · 2015 · Paper 2 · Question 2(a)
Case 2 describes Mr Brown's car parts business expanding into auto care, and how his son Kumar proposed appointment booking online/by phone and a comfortable glass waiting room to improve customer satisfaction and efficiency.
Identify THREE factors that show that Kumar is creative and innovative.
The mark scheme is shown once you've answered.
Practise this question